The world's most-used messaging app and the default contact method in many countries.
- Global
Messenger is Facebook's messaging app, tied to the same account system, which gives it reach wherever Facebook is widely used.
For businesses its practical role is customer contact from a Facebook Page: message buttons on ads, automated replies and a shared inbox that sits alongside comments and Instagram messages in the same console.
Outside that context most people use it because their contacts are already on Facebook rather than by choosing it on its merits, and in markets where WhatsApp dominates it plays a smaller role.
Messaging
The world's most-used messaging app and the default contact method in many countries.
China's main messaging app, also a hub for payments, mini-programs and content.
Messaging app with large groups, channels and a rich bot ecosystem.
Long-running Chinese messenger with strong group and file-transfer features.
The dominant messaging app in Japan, Taiwan and Thailand.
End-to-end encrypted messenger with an open-source protocol.