WhatsApp Business
Official business messaging with catalogs, quick replies and the Cloud API.
- Freemium
- API
Facebook remains the largest social network by user count, and while its cultural centre of gravity has shifted to younger platforms, its reach in many markets is still unmatched — particularly outside North America and Western Europe.
For businesses its practical value is less the feed than the surrounding infrastructure: Pages, Groups, Marketplace, and an advertising system whose targeting and measurement remain among the most developed available.
Organic reach for Pages has declined steadily for years, so treating it as a free distribution channel usually disappoints. It works better as a paid acquisition platform combined with Groups for retention.
General Social
Official business messaging with catalogs, quick replies and the Cloud API.
The default messaging app in Vietnam.
Photo and short-video social platform, strong in lifestyle and fashion.
Real-time public conversation platform, fastest for breaking news.
China's main public conversation platform; its trending list drives public discussion.
Lifestyle community built on first-hand reviews, influential in purchase decisions.